Privacy Policy - Okey DoKey Locksmith
This Privacy Policy explains how Okey DoKey Locksmith collects, uses, and protects information provided by visitors and customers. Okey DoKey Locksmith operates as a service-area business with no physical storefront and provides mobile locksmith services in Houston, Texas and surrounding areas.
By using our website or contacting us for service, you agree to the practices described in this Privacy Policy. This policy applies only to information collected through our website, phone, text, or direct service interactions.
Information We Collect
We collect information that you voluntarily provide when you contact us, request service, or communicate with us. This information is used solely to deliver locksmith services and respond to inquiries.
Information may include your name, phone number, email address, service location, vehicle details, or lock-related details necessary to perform the requested service.
How We Use Your Information
The information we collect is used to schedule and perform locksmith services, provide estimates, communicate about service requests, and improve customer support.
We may also use information to respond to questions, confirm authorization, and ensure services are delivered responsibly and lawfully.
Phone Calls, Text Messages, and Communications
Phone calls and text messages may be used to coordinate service details, confirm appointments, and provide updates related to your request.
We do not use customer contact information for unsolicited marketing or sell contact details to third parties.
Website Usage and Log Data
When you visit our website, certain non-personal information may be collected automatically. This may include browser type, device information, pages visited, and approximate location data.
This information is used for website functionality, analytics, and performance monitoring. It helps us understand how visitors use the site and improve usability.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies do not contain personally identifiable information.
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features but will not prevent you from contacting us.
Service Authorization and Verification
For locksmith services, we may request verification or documentation to confirm authorization to access a property, vehicle, or secured item. This information is used only to confirm lawful service.
Verification details are not retained longer than necessary and are not shared outside of service-related requirements.
Sharing of Information
We do not sell, rent, or trade personal information to third parties. Information is shared only when required to complete a service, comply with legal obligations, or protect our rights and customers.
In limited cases, information may be shared with service partners or providers strictly for operational purposes related to your request.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. This includes administrative and technical safeguards appropriate to the nature of the information.
No method of transmission or storage is completely secure, but we strive to use commercially acceptable means to protect your information.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of those external sites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information through our website, please contact us so the information can be removed.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in practices, services, or legal requirements. Updates will be posted on this page.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact Okey DoKey Locksmith through the contact information provided on our website.
This Privacy Policy is intended to provide transparency and help users understand how information is collected and used in connection with our locksmith services.
